In the meantime, though, Trish and I decided that it was time for us each to have our own digital cameras. This decision was inspired by our friends Rob and Shannon; they each have their own. Moreover, Rob's camera is waterproof to a depth of 3 metres. Since I tend to keep my camera in my pocket when on trips, it is more susceptible to getting dirt in the gears, so I wanted a waterproof camera too.
Back to FutureShop. My friend's waterproof camera is an Olympus. So, I decided by buy the Olympus Stylus Tough 6000 camera. The only one in stock was an "open box", previously sold and returned. But it was discounted, so I bought it.
Then the trouble began.
The first problem: the box was missing the USB cable, so I couldn't hook it up to my computer. My wife raced back to FutureShop to get the cable. Not great, but we did it.
Next problem: after she got back, I realized that the box was also missing the battery charger and the software. The software I can do without, but I NEED the battery charger. I called them the next day and made it clear that it was there turn to bring it to ME. They couriered a charger to me... it arrived the next day. Great, FutureShop has redeemed itself.
Not quite. It was the wrong charger. I called them again and said to the store manager that we needed to find a resolution soon. She suggested that I return the camera since they don't have those chargers.
At this point, I was torn. I actually ordered a third-party charger online. But after checking out Rob's camera, I was utterly disappointed. One of the things that bugged me most about my Olympus was its start-up time. It took over 3 seconds to be ready to take a picture. I figured that all Olympus cameras must have the same issue. However, I tried Rob's camera, and it started in less than a second!! I decided that the FutureShop manager was right.
So, I returned the camera and the misfit charger.
I then walked across the street to Henry's and dropped a wad of cash on a Canon Powershot D10. It turns on in much less than a second. Also waterproof. I love it!